Analytics
Conversation quality, sentiment, and performance for this companion.
The Analytics tab gives you a deep look at conversation quality for this companion only. Use the shared date range picker and granularity selector in the header - portaled into the same bar as the tab buttons - to control the time window across every card.
Resolution Rate
See how often conversations end with the user's question fully resolved.
Response Quality
Measure the accuracy and helpfulness of this companion's replies over time.
Device Analytics
Understand which devices and browsers visitors are using.
User Sentiment
Track how visitors feel during and after their conversations.
Audience Journey
Follow visitors through lifecycle stages from first contact to renewal.
User Friction
Identify where visitors are getting stuck or dropping off mid-conversation.
Interaction Trends
See how conversation volume and patterns change over time.
Top Keywords
Find the most common topics visitors bring up in conversation.
Geographic Distribution
See where in the world this companion's visitors are coming from.
Looking for sales signals, product insights, failure analysis, or recommended actions? Those live in the AI Insights tab now, where each finding links back to the conversation it came from.
Want the same metrics rolled up across all your companions? Head to the Dashboard instead.
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