AI Insights

Sales signals, product feedback, failure patterns, and recommended actions for this companion - in full detail, linked back to the conversations behind them.

The AI Insights tab is where the findings your companion mines from conversations get the room they need: the full text of each finding, the quote or summary that backs it up, and every conversation it came from - each one a click away from its full transcript.

Switch between four views using the buttons at the top of the tab. Each view fetches only its own data, so switching views or paging through results never reloads the rest of the page. Opening the tab - or switching views, sorting, searching, or paging - always expands the first row for you after a moment, so you can see straight away what an expanded finding looks like.

Product Insights

Feature requests, bugs, and product feedback extracted automatically.

Recommended Actions

Suggested next steps to improve this companion's performance.

Sales Opportunities

Conversion opportunities detected in conversations.

Failures

The specific reasons conversations are failing.

Reading a row

Every row summarizes a finding, when it was first and most recently seen, and how often it came up. Click a row to expand it - the expanded view shows the complete text, any expected-impact or suggested-fix guidance in plain view (never behind a hover), and a grid of source conversation cards below it. Each card shows who was chatting, when, and a quote or summary pulled from that conversation.

Click anywhere on a source card to open that conversation's full transcript in a new tab - handy for comparing several conversations side by side. Tap the small info icon on a card instead for a quick-look popover with that session's key details, without leaving the page.

This surfaces detail your companion's conversation analysis already captures - it doesn't change how conversations are analyzed. Every conversation already analyzed for this companion shows up here, not just new ones going forward.