Signing In

Once you have an Aura account, signing in is straightforward. Here are your options.

Sign-in methods

Email and password

Enter the email address and password you used when you signed up, then click Sign In. That's it.

Google

Click the Google button on the sign-in page. You'll be redirected to Google to confirm your identity, and then you'll be sent right back into Aura.

Microsoft

Click the Microsoft button on the sign-in page. Same flow as Google — confirm your identity with Microsoft and you're back in the app.

What happens after you sign in

Where you land depends on which mode you're in:

• Explore Mode — You'll be taken to the Explore page, where you can browse and discover companions.
• Creator Mode — You'll be taken to your Home page (your public profile), where you can see your companions and manage your workspace.

If you were trying to visit a specific page before signing in, Aura will remember that and take you there instead.

Trouble signing in?

Here are a few common issues and what to do about them:

"Please check email for account verification"

This means you signed up with email and password but haven't verified your email yet. Check your inbox (and spam folder) for the verification email. If you can't find it, you can click the Resend button that appears on the sign-in page when this error shows up.

Forgot your password?

Click the Forgot password? link on the sign-in page. Enter your email address and click Send Recovery Link. You'll receive an email with a secure link to reset your password.

"This email is linked to a social account"

This means your account was created using Google or Microsoft. You can't sign in with a password — use the same social provider you originally signed up with.

Account suspended?

If your account has been suspended, you'll be redirected to a suspension notice page. Contact support for help getting your account restored.