Signing In

Once you have an Aura account, signing in is straightforward. Here are your options.

Sign-in methods

Email and password

Enter the email address and password you used when you signed up, then click Sign In. That's it. Use the eye icon inside the password field to toggle showing the password in plain text as you type.

Google

Click the Google button on the sign-in page. You'll be redirected to Google to confirm your identity, and then you'll be sent right back into Aura.

Microsoft

Click the Microsoft button on the sign-in page. Same flow as Google - confirm your identity with Microsoft and you're back in the app.

Signing in from an embedded window

If Aura's sign-in page is opened as a popup (the URL has ?popup=true, used by embeddable contexts), a successful email/password sign-in doesn't redirect the popup itself. Instead it sends the opening window an AUTH_SUCCESS message and closes the popup automatically. See Completing sign-in in a popup for what happens on the OAuth side of that same flow.

What happens after you sign in

Where you land depends on your mode and account state:

• Explore Mode - you'll be taken to the Explore page, where you can browse and discover companions.
• Creator Mode, no active subscription - you'll be taken to the Plans tab of your wallet to choose a plan.
• Creator Mode, subscribed with a profile handle set - you'll be taken to your Creator Profile page (your public profile), where you can see your companions and manage your workspace.
• Creator Mode, subscribed but no profile handle yet - you'll be taken to your Dashboard.

If you were trying to visit a specific page before signing in, Aura will remember that and take you there instead.

If you're not signed in yet

Trying to open any app page (anything outside /auth/*) while signed out sends you straight to the sign-in page - Aura remembers the page you were headed to and returns you there once you're signed in.

If your session is revoked mid-session

If your password is changed elsewhere (for example, from another device) while you're still signed in here, Aura detects the revoked session and signs you out automatically, sending you back to the sign-in page. You'll need to sign in again with your new password.

Trouble signing in?

Here are a few common issues and what to do about them:

"Please check email for account verification"

This means you signed up with email and password but haven't verified your email yet. Check your inbox (and spam folder) for the verification email. If you can't find it, you can click the Resend button that appears on the sign-in page when this error shows up.

Forgot your password?

Click the Forgot password? link on the sign-in page (this switches the form to Account Recovery mode and hides the password field). Enter your email address and click Send Recovery Link. You'll receive an email with a secure link to reset your password. Click Back to password login to switch back.

You can also land directly on this recovery form by visiting the sign-in page with ?mode=recovery in the URL - Aura's own "Request a New Link" buttons on the invalid/expired reset-link screens use this deep link.

Opening the emailed link takes you to a dedicated reset page with its own token validation, password strength meter, and auto-sign-in - see Resetting Your Password for the full flow.

"This email is linked to a social account"

This means your account was created using Google or Microsoft. You can't sign in with a password - use the same social provider you originally signed up with.

Other sign-in error messages

If something goes wrong with an email/password sign-in, an error banner appears above the form. Here's what each one means:

Link-based sign-in errors

A separate error page appears if something goes wrong with an email-link or OAuth redirect (rather than the password form) - for example if a magic link was already used:

Each of these has a Back to Sign In button to return to the sign-in page.

Account suspended?

If your account has been suspended, you'll be redirected to a suspension notice page showing your avatar and email address under an Access Restricted heading, with the message "This account is restricted and under review. Please contact support for assistance." Click Back to Sign In to sign out - this also clears your onboarding tour progress, so if your account is later restored you'll see the guided tour again from the start. Contact support for help getting your account restored.

Completing sign-in in a popup

When you sign in with Google or Microsoft from a popup window (embedded contexts use this), the OAuth redirect lands on an intermediate page that automatically notifies the opening window and closes itself - you don't need to do anything. If the browser blocks the automatic close (it retries a few times over about a second), the page falls back to a "Signed In!" screen with a Close Window button you can click to finish manually.