Help Center

Everything you need to know about using Aura - the AI companion platform by ZippiAi.

Welcome to the Aura Help Center! Aura is an AI companion platform where you can build, discover, and chat with AI companions. Whether you're a creator building your own companions or an explorer looking to discover and chat with ones others have made, this help center has everything you need to get up and running.

Get Started

New to Aura? Start here to learn the basics - signing up, picking your mode, and finding your way around.

Explore Mode

Discover companions built by others, save your favorites to collections, and keep track of your chat history.

Creator Mode

Learn how to build, train, and manage your own AI companions. Covers profiles, resources, conversations, guides, insights, billing, and integrations.

Platform

Features available to everyone - notifications, account settings, product updates, our metrics reference, and more.

Not sure where to start?

That's totally fine! Here are two common paths:

"I want to chat with companions" - Head over to the Explore Mode guide to learn how to discover companions, start conversations, and organize your favorites into collections.

"I want to build my own companion" - Check out the Creator Mode guide to learn how to create a companion from scratch, train it with your own content, and share it with the world - on Aura, embedded on your own site, or over WhatsApp and Slack.

If you're brand new, we recommend starting with the Getting Started section. It walks you through signing up, choosing the right mode, and getting comfortable with the app.

Need help with something specific? Click Help & Support in the sidebar for a direct way to reach us.