Help Center

Everything you need to know about using Aura — the AI companion platform by ZippiAi.

Welcome to the Aura Help Center! Aura is an AI companion platform where you can build, discover, and chat with AI companions. Whether you're a creator building your own companions or an explorer looking to discover and chat with ones others have made, this help center has everything you need to get up and running.

Get Started

New to Aura? Start here to learn the basics — signing up, picking your mode, and finding your way around.

Creator Mode

Learn how to build, train, and manage your own AI companions. Covers profiles, resources, conversations, insights, and more.

Explore Mode

Discover companions built by others, save your favorites to collections, and keep track of your chat history.

Platform

Features available to everyone — notifications, account settings, product updates, and more.

Not sure where to start?

That's totally fine! Here are two common paths:

"I want to chat with companions" — Head over to the Explore Mode guide to learn how to discover companions, start conversations, and organize your favorites into collections.

"I want to build my own companion" — Check out the Creator Mode guide to learn how to create a companion from scratch, train it with your own content, and share it with the world.

If you're brand new, we recommend starting with the Getting Started section. It walks you through signing up, choosing the right mode, and getting comfortable with the app.

Need help with something specific? Visit the Help & Support page for ways to reach us directly.