Engagement
How to read chat activity, guide activity, traffic, and companion performance metrics.
These metrics show how much people are actually using your companions — how many conversations happen, how they engage with guides, where your traffic comes from, and who's using what.
Chat engagement
How actively users engage once a conversation starts.
Chat sessions & insights
A session-by-session table of every conversation.
Guide engagement
How often guides are started and completed.
Guide performance
Insights only — how individual guides perform.
User activity
A breakdown of individual user activity.
User traffic
Where your traffic is coming from.
Companion performance
Dashboard only — a leaderboard comparing all your companions.
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