AuraAura Docs

Support

How to read the support tickets your companions raise.

When a conversation needs a human, your companion can create a support ticket. This tells you how to read that data.

Support tickets

Every ticket your companions have raised, and what's in each one.

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Failure Analysis

The specific reasons conversations are failing, with the exact exchange that shows it, so you know exactly what to fix.

Support Tickets

A searchable table of every support ticket, with CRM sync and source tracking.