Visitor Table
Browse all visitors who have interacted with your companion.
The visitor table is the main data view on the Engagement tab. It shows a list of every person who has visited or chatted with your companion, with detailed information about each visitor.
Table Columns
Each row in the table represents one visitor and shows:
- # -- Row number based on the current sort order.
- User -- For signed-in users, their name and avatar with email shown below the name. For anonymous visitors, a generated label like "Anonymous Visitor" with initials. Location (city and country with a map pin icon) is displayed as a line below the email inside this same column.
- Activity Time -- When they were last seen, shown as a relative time (e.g. "2 hours ago" or "3 days ago"). The date they were first seen appears below.
- Visits -- How many times this person visited your companion's page.
- Chats -- How many conversations they started.
- Avg Rating -- The visitor's average star rating across their conversations with this companion, shown with a star icon.
Unlike the Dashboard's Visitor Insights table, the companion-level visitor table does not have an expand chevron or inline detail view. To see a visitor's cross-companion activity, use the Dashboard's User Deep-Dive instead.
Sorting
Click any column header to sort the table. Click the same header again to reverse the sort direction. The default sort is by Last seen (newest first), so your most recent visitors appear at the top.
Available sort options:
- Total visits -- Find your most frequent visitors
- Total chats -- Find the visitors who chat the most
- Last seen -- See who visited most recently
- First seen -- See your earliest visitors
- Avg Rating -- Find your highest or lowest-rated visitors
Searching and Filtering
Type in the search box at the top of the table to filter visitors by name. The search updates as you type (with a short delay so it does not search after every keystroke).
A multi-select dropdown lets you filter by specific users.
Pagination
Choose how many visitors to show per page: 10, 20, or 50. Navigation controls appear at the bottom alongside the total count of matching visitors.
Anonymous vs. Signed-In Visitors
- Signed-in visitors show their real name, email, and avatar.
- Anonymous visitors are people who chatted without creating an account. They are tracked using a browser cookie and show up with a generic avatar and a label like "Anonymous Visitor." Their visit and chat counts are still tracked accurately.
Date Range
The visitor table shares the tab-level date range and granularity controls at the top of the Engagement tab. Changing the date range or granularity updates all sections on the tab, including this table.
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