Companion Insights
Understand how your companions are performing with detailed analytics.
Companion Insights gives you a deep look at how a single companion is performing. Every chart, card, and table on this page is scoped to the companion you are currently viewing -- so you are seeing data for just that one companion, not your whole account.
To get here, open any companion and click Insights in the navigation.
Looking for stats across all your companions at once? Head to the Dashboard instead. Insights is for zooming in on one companion at a time.
Insights is organized into three tabs:
Analytics
Conversation quality metrics -- sentiment, resolution rates, geographic reach, top keywords, device breakdowns, and conversation volume over time.
Engagement
Who is visiting and chatting with this companion -- session counts, ratings, visitor traffic, engagement rates, and a detailed visitor table.
Usage
Resource consumption for this companion -- storage, training tokens, and credit usage over time.
Each tab has its own date range selector so you can focus on exactly the time period you care about. By default, data covers the last 30 days.
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