Greeting Message
Set the first thing your companion says to visitors.
The Greeting is the very first message your companion says when someone starts a conversation. It is displayed (and spoken, if audio is enabled) the moment a user opens the chat. A good greeting sets the tone and tells visitors what to expect.
Where the Greeting Appears
- It is the first message in every new conversation
- If audio output is enabled, the companion will speak it aloud
- It appears before the user has said anything
Default Greeting
When you create a new companion, the default greeting is:
"Hello! I'm ready to assist you. Feel free to ask me anything, and I'll do my best to help."
You will want to customize this to match your companion's personality and purpose.
Preset Suggestions
Click the Suggestions button to choose from ready-made greetings:
| Preset | Message |
|---|---|
| Default | Hello! I'm ready to assist you. Feel free to ask me anything, and I'll do my best to help. |
| Warm Welcome | Hey! So glad you're here -- what can I help you with today? |
| Product Ready | Hi! Ask me anything about our products -- I'm here to help. |
| Support Focused | Hello! What's going on? I'm here to sort things out for you. |
| Casual Opener | Hey! What's up? Just ask away -- I've got you. |
| Formal Greeting | Hello, I'm here to assist. Feel free to ask me anything. |
| Onboarding Invite | Welcome! Let me help you get started -- where would you like to begin? |
Click any preset to use it, then edit it to make it your own.
AI Generate
Click the Generate button to have AI write a greeting based on your companion's name, description, and personality. Review the result and apply it with one click.
Tips for a Great Greeting
- Keep it short -- greetings should be one or two sentences (up to 200 characters)
- Set expectations -- tell the user what the companion can help with
- Match the personality -- if your companion is casual, the greeting should be casual too
- Avoid being generic -- "Hello, how can I help?" is fine, but "Hey! I know everything about our shoe collection -- what are you looking for?" is much better
- Consider your audience -- a B2B companion might use a more professional tone than a fun consumer-facing one
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