Audience & Reach
Understand where your visitors come from and what devices they use.
The Analytics tab includes cards that help you understand your audience -- where they are located, what devices they use, and how your reach is distributed globally.
Device Analytics
The Device Analytics card (Row 1) shows two views you can switch between:
- Devices -- A donut chart showing the split between desktop, mobile, and tablet visitors. Each slice shows the percentage and count.
- OS -- The same donut chart, but grouped by operating system (Windows, macOS, iOS, Android, Linux, etc.).
Use this to understand how visitors are accessing your companion. If most visitors are on mobile, make sure your companion's responses work well for smaller screens and shorter attention spans.
Geographic Distribution
The Session Locations card (Row 5) shows a world map with your visitors highlighted by country. Darker-shaded countries have more visitors. Next to the map, a location leaderboard ranks countries by session count so you can quickly see your top regions.
This helps you understand your companion's global reach. If you notice a lot of traffic from a specific country, you might want to adjust your companion's language or knowledge to better serve that audience.
Reading the charts
Both charts use a donut style with hover labels. Hover over any slice to see the exact count and percentage. The data comes from the same date range set at the top of the Analytics tab.
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