Auto-Recharge
Automatically add credits when your balance gets low.
Auto-recharge keeps your companions running without interruption. When your credit balance drops below a threshold you set, Aura automatically charges your saved payment method and adds credits to your account.
Auto-recharge is only available on paid plans. Free plan users need to upgrade first.
How it works
- You set a threshold — the credit level that triggers a recharge.
- You set a recharge amount — the dollar amount to charge each time.
- Optionally, you set a monthly maximum — a cap on total auto-recharge spend per billing cycle.
- When your balance drops below the threshold after any credit deduction, Aura automatically charges your payment method and adds credits.
There is a 60-second cooldown between recharges to prevent rapid-fire charges during heavy usage.
Enabling auto-recharge
Open your Billing page
Go to Billing & Usage and look at the balance card on the Overview tab.
Open the auto-recharge dialog
At the bottom of the balance card, you will see a control labeled "Turn on auto-recharge". Click it to open the configuration dialog.
Set your threshold
Enter the credit level that should trigger a recharge — this is the "when balance drops below" value.
The maximum threshold is 90% of your plan's monthly credits. For example, if your plan includes 10,000 monthly credits, you can set the threshold up to 9,000 credits.
Set your recharge amount
Enter the dollar amount to charge each time auto-recharge triggers. The minimum is $5 and the maximum is $2,000.
A preview will show you exactly how many credits you will receive, including any bonus credits from your plan's top-up discount.
Optionally cap your monthly spend
Set a monthly maximum if you want to limit total auto-recharge spend for the billing cycle. It must be at least your recharge amount, and it's capped at 5x your subscription price. Leave it blank for no limit.
Save
Click Enable to activate auto-recharge. You will see a confirmation on the balance card showing your settings.
When auto-recharge is active
Once enabled, the balance card shows a summary:
Reloads X credits when balance drops below Y · $Z/mo cap (if a monthly maximum is set)
A gear icon next to the control lets you edit your settings at any time.
Disabling auto-recharge
Open the auto-recharge dialog from the balance card and click Disable.
No double charges
Charging your card and crediting your account happen at different moments — the charge is immediate, but the credits only land once Stripe confirms the payment. Aura tracks that in-between state explicitly, so a slow confirmation can't trigger a second charge for credits you already paid for. If a confirmation genuinely never arrives, the pending state clears itself after 15 minutes so auto-recharge isn't stuck waiting forever.
Automatic disabling
Auto-recharge will be automatically disabled in these situations:
- Subscription cancelled — if your subscription ends or is cancelled, auto-recharge turns off.
- Plan change — if you switch to a plan where your current threshold would exceed 90% of the new plan's monthly credits, auto-recharge is disabled and you receive a notification to reconfigure.
- Payment failure — if the charge to your payment method fails (expired card, insufficient funds, etc.), auto-recharge is disabled and you receive a warning notification.
In all cases, you will see a notification explaining why auto-recharge was turned off.
Payment method
Auto-recharge uses the default payment method on your Stripe billing account. If no payment method is saved, you will be prompted to add one through the billing portal before you can enable auto-recharge.
Credit bonuses
If your subscription plan includes a top-up discount (common on yearly plans), the bonus is applied automatically to auto-recharge credits — just like manual top-ups. The preview in the configuration dialog shows the exact breakdown of base credits plus bonus.
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